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Sunday, 24 November 2013

What part of 'I'm not interested' don't you understand?

Cold calling is a menace these days.  As if all the usual PPI/double glazing/conservatory nonsense isn't bad enough, it's even worse when you're being constantly harassed by a company which you receive a service from. My ISP in this instance.

Persistent calling about the same thing.  "You receive this service from us, but did you know that you could save blah blah blah per cent if you switch your phone/TV etc....".

Now times are hard these days and everyone's out to save money wherever they can, but do we really need reminding 3 or 4 times a day that "if you switch....."?  I know from talking to some other people that they've had some negative experiences when they switched phone/internet/TV services.

Even though you tell the caller that you're not interested in changing at this time and you will contact them should you change your mind, that's not enough for them.  They will call and call and call until they break you down.  But I've got news for them - this is just making me more and more determined not to take what they're offering.  I've even made a complaint to the ISP about it.  Which is presumably going straight to Deleted Items. 

Strangely, since I made that complaint there has been a noticeable drop in my internet connection speed....